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E-FINANCE NIGERIA LTD

Our Privacy Policy

Who We Are

We are a financial services provider specializing in a wide range of consumer finance products. As a Data Controller, we hereby set out our privacy policy in full compliance with relevant data protection legislation, reflecting our commitment to transparency and regulatory compliance.

What Personal Data Do We Collect?

The personal data we collect from you may include:

Why We Need Your Data

We collect information through various channels, including account opening applications, forms, email correspondences, telephone conversations, websites, and documents provided to us: We also collect data to:

Our Legal Basis for Processing Your Data

The legal basis for processing your personal data includes your consent and our legitimate interest in adding value for our customers. This includes offering investment opportunities for stable and consistent returns and short-term loans for cash flow needs such as rent or school fees.

How Do We Get Your Consent?

Your consent is provided when you voluntarily submit your documents or information (personal data) to us for the provision of our finance products. You also consent by logging onto our website, subscribing to our email alerts, or providing personal data to participate in our events. If we request your personal information for additional reasons, such as marketing, we will either ask for your explicit consent or provide an opportunity to decline.

Cookie Policy

Our website uses cookies to enhance your browsing experience and analyze site traffic. Cookies are small data files placed on your device that help us understand how you interact with our website. You can manage your cookie preferences through your browser settings.

Google Analytics

We use Google Analytics to collect and analyze information about how users interact with our website. Google Analytics helps us understand website usage patterns and improve our services. The information collected is anonymous and does not personally identify you.

How Do I Withdraw My Consent?

You may withdraw your consent at any time by contacting us at customercare@efinanceng.com. Please note that withdrawing consent does not affect the legality of processing based on consent before withdrawal.

What We Do With Your Data

The data we collect may be shared with our employees, Data Protection Officer, and technology suppliers, such as our hosting provider(s). We will not: We may share your data if required by law, such as by court order or to prevent fraud or other crimes.

How Long We Keep Your Data

We retain your personal data only for as long as:

Where Your Data Is Processed and Stored

We ensure that your data is secure during processing and storage. All personal data are stored in our data cloud except those stored via other apps we use. We do not use cookies or other devices to collect/store your data beyond what is described in our Cookie Policy.

How We Protect Your Data and Keep It Secure

We are committed to keeping your data secure. We have established systems and processes to prevent unauthorized access or disclosure. We ensure that third parties processing data on our behalf also maintain security.

Your Rights

Under data protection legislation, you have the following rights: You can also: For any of these requests, contact our Data Protection Officer at [insert officer’s name and email address].

Remedies

We will address any complaints or privacy violations according to the NDPR 2019. You may also file a court action for redress or lodge a complaint with the National Information Technology Development Agency (NITDA).

Time Frame for Remedies

This will be determined by a court of competent jurisdiction or the regulator.

Links to Other Websites

This privacy policy applies solely to our activities and does not cover third-party links, services, or transactions. Follow the privacy policy on other websites to understand how they handle your information.

Governing Principles of Our Data Processing

We guarantee that your personal data will be:

Contact Us or Make a Complaint

Contact our Data Protection Officer (info@efinanceng.com) if you: The DPO provides independent advice and monitors our use of personal information. You can also make a complaint to the National Information Technology Development Agency (NITDA), the regulator.

Changes to This Policy

We may update this privacy policy. The ‘last updated’ date at the bottom of this page will reflect changes. Any modifications will apply immediately, and we will take reasonable steps to notify you if they affect how your personal data is processed.